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Legal Intelligence

Internal Dispute and Grievance Management

Confidential, separated management of internal grievances, investigations, escalation workflows and evidence access, with the investigator, the respondent and the compla…

Demonstration: Calder & Rowe Manufacturing (fictional) · Manufacturing. Fictional data and a scripted answer.

The situation

Organisation
Calder & Rowe Manufacturing (fictional)
Who is asking
HR legal adviser
Industry
Manufacturing
What happened
A formal grievance is going to a hearing next week, and the adviser must confirm the file shows a fair process.

The question asked

Is the grievance file complete enough, on process and evidence, to hold the hearing?

What it reads, and who can see the result

  • Grievance case file exportProcedural steps and documents held, without the substance of statements.
  • Grievance policy documentThe company's own steps and time limits.
Reads
The list of procedural steps and which documents exist for each; not the substance of witness statements.
Does not read
Medical or personal information, or the statements themselves.
Permission
HR legal's access to case management.
Who sees it
HR legal, the hearing chair and the employee relations manager.

Try it

Resolve what is missing or out of date. Evidence counts only when it is attached, or when its owner confirms it is current; the sign-off needs the stated completeness.

Receipt

  • Grievance acknowledged in writing within 5 working days PresentLetter dated day 3
  • Employee told of the right to be accompanied PresentIncluded in the acknowledgement

Investigation

  • Investigator independent of the people involved StaleDeclaration signed before a reporting-line change
  • Each witness interviewed and notes agreed MissingTwo of four sets of notes not signed off

Hearing

  • Hearing invitation sent with the evidence pack, at least 5 working days before MissingNo invitation on file
  • Chair trained and not previously involved PresentChair named; training record present

The answer

Simulated answer. Written for this fictional case, not produced by a live model. Only the figures in it are computed, from what you decided above.

The file is 40% complete; the hearing needs 100%.

Four of the six procedural steps are evidenced or can be [S1][S2]. Three items stand between the file and a fair hearing: the investigator's independence statement pre-dates a change in reporting lines, two sets of witness notes are not agreed, and no invitation with the evidence pack is on file.

These are the points an employment tribunal would look at first. Resolve them before the hearing: 3 still open (Investigator independent of the people involved; Each witness interviewed and notes agreed; Hearing invitation sent with the evidence pack, at least 5 working days before).

Relies on: S1 · Grievance policy, section 4S2 · Case file index (fictional case)

Review and approval

The HR legal adviser decides. Approving confirms the file meets the policy's procedural steps so the hearing may be held. It does not decide the grievance.

Not ready to approve. Evidence is 40% complete; the sign-off needs 100%.

In the product this is a different person with the right permission. Here you play that role to see the rule.

What it produces

evidenceDraft, not approved

Process compliance record

  • Completeness 40% against 100%.
  • Resolved in this review: 0 documents supplied, 0 confirmations.

Limits of this example

  • The check covers process, not the merits of the grievance.
  • Fairness also depends on how the hearing is conducted, which no file shows.
  • This is a scripted demonstration on fictional data. No model was called and no real organisation, person or result is shown.