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Executive Intelligence · Corporate Strategy and Growth

Growth Opportunity Discovery

Surfaces opportunities from the organisation's own verified data (for example repeat findings, unused capability, unserved locations) as hypotheses for a person to accep…

Demonstration: Aldercroft Facilities Services (fictional) · Facilities management. Fictional data and a scripted answer.

The situation

Organisation
Aldercroft Facilities Services (fictional)
Who is asking
Chief commercial officer
Industry
Facilities management
What happened
The company wants to know how much new revenue is plausible from selling a new service to its existing customers.

The question asked

How large is the opportunity from selling a smart-building service to our existing customers, on assumptions we can defend?

What it reads, and who can see the result

  • Customer base exportNumber of customers by size band.
  • Pilot results documentUptake and price in a small pilot.
Reads
Counts of customers by band and pilot summary figures.
Does not read
Individual customers' contracts or data.
Permission
Commercial analytics access to aggregates.
Who sees it
The chief commercial officer and the CFO.

Try it

Change the assumptions. Every result and the answer below are recomputed from them, and a warning appears when a result crosses a stated limit.

Assumptions you can change
620
12%The pilot saw 3 of 14 buy; one pilot is a thin base.
GBP 11,000
58%
Customers who buy
74
Annual revenue
GBP 818,400
Annual gross profit
GBP 343,728
Share who must buy for a 500,000 gross profit
17.5%

On these assumptions the service does not reach the 500,000 gross profit the committee asked for.

The answer

Simulated answer. Written for this fictional case, not produced by a live model. Only the figures in it are computed, from what you decided above.

On these assumptions the opportunity is about GBP 818,400 a year, GBP 343,728 gross profit.

74 of 620 eligible customers buying at GBP 11,000 gives GBP 818,400; after the cost to serve, GBP 343,728 [S1][S2]. For 500,000 of gross profit, 17.5% of customers would have to buy.

The share who buy rests on a pilot of 14 customers, and it is the figure that changes the answer most. The honest message to the committee is a range, not a point.

Relies on: S1 · Customer base by size bandS2 · Pilot results, 14 customers

No approval is needed for this result: it is read-only insight, and nothing consequential happens because of it.

What it produces

chart

Opportunity sizing

  • Buyers 74 · Revenue GBP 818,400 · Gross profit GBP 343,728 · Break-even take-up 17.5%.
recommendation

Next step

  • Widen the pilot before committing; the take-up rate is the number to firm up.

Limits of this example

  • A pilot of 14 customers is a thin basis for a rate.
  • No cannibalisation of existing services is modelled.
  • This is a scripted demonstration on fictional data. No model was called and no real organisation, person or result is shown.